Hi, this is LG! To make things easier to schedule your service, please reply with the below: Verified Name: Address Street address: Apartment/Unit# (if available): City, State, Zip Code: Email Address: Model Number: Serial Number: Date of Purchase: If it's easier, feel free to take a photograph of the model/serial tag and just text it back to this number and skip filling out that information! If you have any other questions, please feel free to let me know. I'll reach back out as soon as I get this information and review our service options. Reply STOP to opt out.