Subject: Dispute Investigation Regarding Remittance Funds - Kael tradiskano Hi Kael, We hope this message finds you well. We have recently been informed by our bank(COMMONWEALTH BANK) regarding a dispute filed for a transaction involving following reference number NPO -1025581,NPP-1025585, NPP-1025583 and NPP-1026893 with different sender Name. Upon further investigation, we have confirmed that the disputed funds were used through remittance services linked to your account. Given this confirmation, we kindly ask for clarification regarding the nature of the dispute. If there has been any misunderstanding, we are here to assist in resolving the issue. However, if this dispute was filed in error or with the intent of misrepresenting the facts, we may have to escalate this matter to the relevant authorities for further investigation. Please provide a response within 3 business days to avoid further escalation. We value your business and trust this matter can be resolved promptly.