Hi Donald, It's Sumo, your new energy company. You recently signed up with us for electricity and/or gas. The transfer did not go through. Another retailer has informed us they think you have also signed up with them. MIRN: 5320304287 Please contact us on 03 9103 2980 between 9:00-4:30pm Monday to Friday so we can get this fixed up for you. Thank you, Sumo Loyalty team