Hi Sarah, We're in the final steps of getting you switched over to Sumo however, we're currently missing some information regarding your Electricity account. The information we require is your NMI (this can be found on a previous bill). If this is a new property you can also provide your meter number (found on your meter). Please call us on (03) 9103 2941 asap so we can complete your transfer. Customer reference QR1106950E. Kind regards, The Sumo Team