Dear Customer, I'm very sorry for the inconvenience. Due to the hot weather, please pick up the goods as soon as possible after receiving the text message or checking the order delivery in the app. If there is any problem after the product, please contact us in time to deal with it for you. Sorry for any inconvenience. In order to quickly help you deal with after-sales, it is recommended that you apply for after-sales directly through the order list of your account, and we will handle it for you in time. Please refer to the following link for the submission method: https://www.sayweee.com/zh/help/view/bxru6 Thank you for your understanding and support! Weee! Customer Service