Congrats on completing your first Shiftsmart shift, Terry! Two things to know: 1) You now have full access to available shifts and opportunities in the app. 2) With Shiftsmart you get paid for the work you do. We typically send payments twice per week on Fridays (for Mon-Wed shifts) and Tuesdays (for Thu-Sun shifts and for bonuses) by 11:59pm PST. It may take up to 1-3 business days to receive standard payments depending on your bank (for faster payments, try our Instant Pay feature). Questions? Check your email for details.
Hi Terry, Dynata is monitoring and has reported the following issue: High wrap time. Your wrap time is currently high compared to the time dialing. Wrap time is the time that it takes you to dispose a call after ending the call. Disposition should be selected quickly. Please study your dispositions to improve your efficiency. Thank you! https://bit.ly/Dynata-OneNote
Excellence is never an accident. It is the result of high intention, sincere effort, intelligent direction, skillful execution, and the vision to see obstacles as opportunities.
You are not dialing quickly and could be removed fom shift if this doesn't improve. If there is anything impacting your utilization that we can help with, please reply with Low Utilization.