Playing bait and switch games, low-ball quoting, charging credit cards and not shipping cars, and fighting chargeback claims are not our job. When prospective customers contact me, they’re looking for specific information and they want it now. My goal is also to ship your vehicle and get paid after doing my job, by FAIR and HONEST way. “Not collecting customers' deposit All of the above will put me out of business and destroy my reputation. So I see educating you on the process is much better for both of us. You also will have a better understanding during the process.