Hi from EE. Here's your passcode to change your password: 407595. Stop and think: We won't call you and ask for a passcode to change your password over the phone. Sometimes fraudsters do this - please hang up and call 150 if you're unsure. Thanks.
On a scale of 1-5, with 1 being 'Dissatisfied' and 5 being 'Extremely Satisfied', how satisfied were you with the service you received in your conversation with Zopa?