Hello Zuper Customer, We hope your recovery is going well! Just a quick reminder, a ROMTech team member will be reaching out to you within 24 to 48 hours after your treatment plan is completed to schedule the pickup of the PortableConnect device. Please do not reply to this number. If you're interested in extending your use of the device or have any questions, please contact our Customer Service Team at (888) 457-6430 and reply STOP to opt out to all SMS messages. Thank you!