You will likely need to refresh and clear cache and/or log out and log back in multiple times throughout shift, any time you start receiving consecutive dead air calls.
We have moved to calling Land lines now. Please click on NOT READY and LEAVE QUEUE after you close out the call you are attempting. If you are in a survey please complete this before moving to land line calls. When you start, enter "land' in the box. Land line calling will have longer lag times for a call to come in. Please go Not Ready and then Ready again in the event of excessive wait time. Thank you.
You will likely need to refresh and clear cache and/or log out and log back in multiple times throughout shift, any time you start receiving consecutive dead air calls.
You are not dialing as quickly as the client requests (75 - 100 dials per hour). If we do not see an immediate improvement, we will need to ask you to log out for the evening.
Hello Scout, Dynata has noticed that you are on Break. Please note that every minute spent in break mode affects your utilization. Please resume dialing!
Hi JeanPhilippe, Dynata is monitoring and has reported the following issue: Accessing Non-related Sites. Please refrain from accessing non-work sites while in shift.
Hi JeanPhilippe, Dynata is monitoring and has reported the following issue: Accessing Non-related Sites. Please refrain from accessing non-work sites while in shift.
You are not dialing as quickly as the client requests (75 - 100 dials per hour). If we do not see an immediate improvement, we will need to ask you to log out for the evening.
Hello Scout, Dynata has noticed that you are on Break. Please note that every minute spent in break mode affects your utilization. Please resume dialing!
Hello Scout, we have a dedicated team in the Dynata Onboarding company that can assist you with all of your credential & tech needs. In your app, please tap Message Manager for that company and they will assist. Dynata company is only used for in shift issues.
Hi JeanPhilippe, Dynata is monitoring and has reported the following issue: Accessing Non-related Sites. Please refrain from accessing non-work sites while in shift.
You are not dialing as quickly as the client requests (75 - 100 dials per hour). If we do not see an immediate improvement, we will need to ask you to log out for the evening.
You will likely need to refresh and clear cache and/or log out and log back in multiple times throughout shift, any time you begin receiving consecutive dead air calls.
You will likely need to refresh and clear cache and/or log out and log back in multiple times throughout shift, any time you begin receiving consecutive dead air calls.
Hello Scout, we have a dedicated team in the Dynata Onboarding company that can assist you with all of your credential & tech needs. In your app, please tap Message Manager for that company and they will assist. Dynata company is only used for in shift issues.